Responsible Gaming at dtv99
dtv99 is committed to a safe and enjoyable gaming environment for all players in Bangladesh. Gaming should be fun — know your limits and play smart.
OUR COMMITMENT
Gaming Should Always Be Entertainment
At dtv99, we believe that gambling is a form of entertainment — not a way to make money, solve financial problems, or escape from personal difficulties. Our platform serves players across Bangladesh, including Dhaka, Chittagong, Sylhet, and Khulna, and we take our duty of care seriously.
Responsible gaming means staying in control of how much time and money you spend on our platform. Whether you enjoy cricket betting, slots, fishing games, or live casino tables, every session should be driven by enjoyment — and every player should feel safe doing it.
This page outlines the tools, guidelines, and support resources that dtv99 provides to ensure our players can always game within their comfort zone. We encourage every user to read this section carefully, especially if you are new to online gaming.
All players must be 21 or older. We verify age during registration to keep minors safe.
SSL encryption and secure login protect your account and transaction data at all times.
Set daily or weekly play-time limits so gaming never takes over your schedule.
Control how much you deposit each day, week, or month to stay within your personal budget.
Take a break from the platform for a chosen period — from 24 hours to permanent exclusion.
Our support team is available around the clock to help with any concern about your gaming habits.
AWARENESS
Recognising Problem Gambling Behaviour
Problem gambling can develop gradually and is often difficult to spot early. Being honest with yourself about your gaming habits is the first step to staying in control. Watch out for these warning signs:
- Spending more money on gaming than you originally planned or can afford
- Chasing losses by placing bigger bets to recover money already lost
- Feeling anxious, irritable, or restless when not playing
- Borrowing money or selling personal belongings to fund gambling sessions
- Lying to family or friends about how much time and money you spend gambling
- Using gambling as an escape from stress, relationship problems, or financial pressure
If you recognise any of these signs in yourself or someone you know, please do not hesitate to reach out to our support team or seek professional help. dtv99 is here to assist — not just as a gaming platform, but as a responsible partner for every player in Bangladesh.
Gambling is not a reliable source of income and should never be used to pay bills, rent, or essential expenses. Only gamble with money you can genuinely afford to lose. If gambling is affecting your finances, relationships, or mental health, please take immediate action by using our self-exclusion tools or contacting our support team.
PLAYER TOOLS
Tools to Keep You in Control
dtv99 provides a set of responsible gaming tools that all registered players can access through their account settings. These tools are designed to help you manage your gaming activity proactively — before habits become problems.
Deposit Limits
Set a maximum deposit amount per day, week, or month. Once set, the limit takes effect immediately and can only be lowered — not raised — for a cooling-off period of 24 hours to 7 days, depending on the change made.
Session Time Reminders
Choose to receive pop-up alerts after playing for a set duration (e.g., 1 hour, 2 hours). These reminders help you stay aware of how long you have been playing without having to track the time yourself.
Time-Out / Cool-Off
Take a short break from the platform by activating a time-out period ranging from 24 hours to 6 weeks. During a time-out your account is suspended and you cannot log in, deposit, or wager. This is ideal if you feel your play is getting out of hand temporarily.
Self-Exclusion
For a more serious situation, self-exclusion permanently or semi-permanently restricts access to your dtv99 account. Choose periods of 6 months, 1 year, 5 years, or permanent exclusion. During this time, dtv99 will also suppress all marketing communications to you.
Activity History & Statements
View a full log of your betting activity, deposits, withdrawals, wins, and losses over any date range. Reviewing your own history is one of the most effective ways to stay honest about your gaming patterns.
AGE POLICY
Strict 21+ Age Restriction
dtv99 operates strictly for players aged 21 and above. This is a firm requirement that cannot be waived under any circumstances. Online gambling can be financially risky and emotionally intense, and is not suitable for individuals below the age of 21.
We take the following steps to enforce this policy across our platform:
- Age verification is required during account registration — valid National ID (NID) or passport details must be provided
- Additional KYC checks may be requested at any time if our team suspects a player may not meet the age requirement
- Any account found to belong to a minor will be permanently closed and all balances voided without exception
SAFE PLAY TIPS
Tips for Enjoying Gaming Responsibly
Keeping gaming enjoyable is straightforward when you build good habits from the start. Here are some practical tips that our team recommends for every dtv99 player:
- Set a firm budget before each session and stop when you reach it — never chase losses
- Treat your winnings as a bonus, not as guaranteed income that you can rely on
- Take regular breaks — step away from the screen for at least 15 minutes every hour
- Never play while you are under the influence of alcohol, medications, or extreme stress
- Balance gaming with other hobbies and social activities — do not let it become your only leisure activity
If at any point gaming stops feeling fun and starts feeling like an obligation or an escape, that is a signal to pause, review your habits, and reach out to our support team if needed. No game is worth your well-being.
If you feel that gambling is becoming a problem for you or someone you care about, please contact the dtv99 support team immediately. Our team is trained to handle these situations with full confidentiality and compassion.
We can help you activate self-exclusion, reduce your deposit limits, or simply talk through your concerns. You can also seek independent support from professional counselling services in Bangladesh.
Support email: [email protected]
Responsible Gaming FAQ
How do I set a deposit limit on my dtv99 account?
What is self-exclusion and how do I activate it?
Is there a minimum age requirement to play on dtv99?
How do I take a temporary break from gaming without self-excluding permanently?
What should I do if I think gambling is negatively affecting my life?
Ready to Play Responsibly?
When you feel in control and ready to enjoy our platform safely, dtv99 has everything you need — from cricket betting to slots and live casino games. Play within your limits and have fun.